Mercedes-Benz Body Shop in Richmond – One Stop Shop
Your vehicle always needs repairs at the most inconvenient time. Whether it’s an accident when you’re late to a vital meeting, or the car not starting right before your kid’s recital, it’s added hassle to an already busy life. Let Dorn’s take care of the details for you with our “One Stop Shop”. From collision to mechanical repairs, structural and cosmetic, we do it all. We can organize transportation of your vehicle, handle your claim, and quickly get you back on the road. Our high quality customer service is only surpassed by the experience, knowledge and skills of our repair technicians.
For many years, Mercedes Benz is known as the ultimate luxury passenger vehicle. Mercedes has always been ahead of most technology curves with cutting edge styling, high end material usage and design. Along with that comes Ultra High Strength steels, Aluminum and concerns of how your vehicle will be repaired after an accident? At Dorn’s we use JIG based fixture systems, tooling and equipment that are required by Mercedes Benz for a correct repair.
Our technicians have been trained by the best in the industry. We will provide you with a repair that follows manufacturer guidelines, ensuring your Mercedes-Benz returns to you as if it had just left the factory. We are dedicated to meeting or exceeding industry repair standards.
Protect the Value of Your Mercedes-Benz
As a luxury brand performance vehicle, you expect a lot of such a large investment. It can be devastating when it breaks down and even worse when it’s in an accident. You need to be assured that not only do you have confidence in the repairs, but that the value is retained. That’s why it’s essential your vehicle is repaired by a shop that values your investment by not cutting corners. We provide a service that strictly follows Mercedes-Benz guidelines and every part replaced meets these standards.
Ensure the value of your Mercedes isn’t diminished. Use a repairer with over 50 years experience in repairing every part of the vehicle. Rest assured that at Dorn’s we stand by our work 100%.
Lifetime Warranty on All Repairs!
All of our service comes with a 100% satisfaction guarantee and a Lifetime Warranty for all repair work.
The Dorn’s Advantage
- On-Site rental cars and 24/7 towing services available
- Get the best resale value for your vehicle when you go to sell or trade it in (especially important for those leasing their vehicles).
- 100% Guarantee on all services and preservation of factory warranties.
- One-stop-shop specialists for all automotive repairs, including maintenance, transport, and detailing. (Ask us about our Auto Spa For Life program!)
HoursLocationSprinterSafetyHassle FreeOur Certifications
|Monday||8:00 AM - 5:00 PM|
|Tuesday||8:00 AM - 5:00 PM|
|Wednesday||8:00 AM - 5:00 PM|
|Thursday||8:00 AM - 5:00 PM|
|Friday||8:00 AM - 5:00 PM|
Whether your Sprinter is a commercial work vehicle or your all-at-the same time family pleasure vehicle, you want the collision repairs completed just as Mercedes Benz requires . With our tooling and equipment we can repair your Sprinter back to pre-accident condition. We use a JIG based fixture system and pneumatic rivet guns and tooling. We understand with Commercial vehicles being down, this loss of productivity costs. This is why we create a balance of repairs along with efficiency to keep you moving forward.
Mercedes-Benz is a leader in envisioning and developing groundbreaking safety systems that work as a cohesive whole. Generations of research have produced a system where every element plays a part in protecting the occupants of the vehicle. Accident avoidance and prevention and lowering the risk of injury if an accident can’t be prevented is all part of Mercedes-Benz integrated safety system. That’s why it’s essential that this system is repaired to the exacting standards of Mercedes-Benz, so that the next time you’re out on the road you know your vehicle will have the same performance levels as when it left the factory.
We will work with you from start to finish. Our 24/7 towing service is available whenever you need it. We will also help you through the insurance process to make sure that your vehicle is properly returned to pre-accident condition. We have state-of-the-art paint and refinishing equipment and the technicians who are factory-certified to use it.
Dorn’s Body & Paint is proud to have certifications from over 20 different vehicle manufacturers. Manufacturers spend millions of dollars every year engineering their vehicles to be safer, more efficient, and comfortable to drive. By following manufacturer procedures we ensure that those systems are restored properly.
Factory Certifications From:
Your car is the second biggest investment you are likely to make in your lifetime, so make sure you protect that investment. A factory certified repair will uphold your manufacturer warranties and restore the structural integrity of your vehicle. All of this is especially important if you’re leasing your vehicle, as improper repairs will be discovered upon inspection, and will be taken into account when you go to turn your car in.