My insurance company and the vehicle manufacturer (OEM) disagree about how my car should be repaired – what do I do?
If you’re reading this article, you may find yourself in the following situation…
You’ve been in an accident. You’ve brought your car to Dorn’s Body & Paint for a Factory Certified Collision repair. The technicians at Dorn’s, certified by 19 vehicle brands, including yours, have put together a repair plan based on the manufacturer’s requirements vetted procedures. Then your insurance adjuster calls, and has a very different opinion on what the repair plan should be.