Subaru Certified Body Shop

Subarus are some of the safest vehicles on the road and it takes a Certified Subaru Body Shop to restore them to pre-accident condition.

Subaru Certified Collision Center

The Subaru Certified Collision Repair Network is very selective when choosing collision facilities for their program and we are proud to be Richmond’s family owned and operated Subaru Certified Body Shop. We have been serving the area since 1965 and take pride in offering the safest, highest quality collision repairs available in any market.

Our factory trained and certified technicians will restore your vehicle to pre-accident condition. We believe in providing an “invisible” repair. That means meeting or exceeding all manufacturer repair standards so that your vehicle is returned to the condition it was in when it rolled off the showroom floor.

Protect the Value of Your Subaru

A major benefit of using a Subaru Certified Collision Center is that we follow the strict repair procedures dictated by Subaru’s engineers. Your car is the second biggest investment you are likely to make in your lifetime, so make sure you protect that investment.

A factory certified repair at a Subaru Certified Collision Center will uphold your manufacturer warranties and restore the structural integrity of your vehicle. This is especially important if you’re leasing your vehicle, as improper repairs will be discovered upon inspection and will be taken into account when you go to turn your car in.

Peace of Mind

Even minor issues require certified expertise. Don’t let minor damages develop into more severe problems. Maintaining your vehicle with us will allow you to drive with confidence. Subaru invests heavily in their certified Subaru Collision Centers because they want to make sure their cars safe. Our certified Subaru collision repairs ensure that your car continues to meet those same factory safety specifications.

What Does “Certified” Actually Mean?

When we say that our Subaru Body Shop technicians are certified, it means that we provide service that meets or exceeds the standards set by Subaru manufacturers. We use the same parts, tools, and undergo the same training that technicians use in the factory. Every year, Subaru’s Collision Repair Certification program audits our facility to ensure that we are meeting all of their strict standards to remain certified. What this means for you is that When you drive off our lot your car will be returned to the condition it was in before the accident.

Certification Qualifications

In order to qualify for the Subaru Certification a shop must:

  • Be an I-CAR Gold Class Professionals shop
  • Maintain a customer care (CSI customer contact) system
  • Have and maintain tools and equipment as required by Subaru, such as jig systems
  • Maintain prescribed facility standards including but not limited to: cleanliness, adequate customer parking, safety, security, work processes, and customer communication
  • Technicians and estimators that have completed the Subaru specific training provided by I-CAR


Why Choose Dorn’s?

  • Maintain your manufacturer warranties with a repair from a manufacturer certified body shop
  • On-site rental cars and 24/7 towing services available
  • Get the best resale value for your vehicle when you go to sell or trade it in (especially important for leased vehicles)
  • Ensure your vehicle’s safety systems are fully restored before your car goes back out on the road
  • Restore your vehicle’s performance with manufacturer-approved repair procedures

Auto Spa for Life

Dorn’s also offers the Auto Spa for Life with most every collision repair (some restrictions apply). This means that for as long as you own the vehicle, you can bring it back to your professionals at Dorn’s and we will hand wash and vacuum your vehicle at no charge to you four times per year at your choosing. If you qualify, this is a $1100 value that we give to you at no additional charge. If your repair amount doesn’t qualify, you can always purchase the Auto Spa for Life package from Dorn’s for $1100.

collision repair richmond

Lifetime Warranty

You can rest assured that here at Dorn’s we stand by our work with our 100% satisfaction guarantee and Lifetime Warranty on all repairs.

Insurance Claims Process

We work with all major insurance companies. Getting into an accident can be stressful, and we are here to make sure that the repair process is as stress-free as possible. We will work on your behalf throughout the insurance claims process to make sure your vehicle is repaired to the highest of standards. We also have on-site car rentals available and a 24/7 towing service available for your convenience.

For more information on how we can help you with your insurance claim click here.

Have Questions after an Accident?

Feel free to call, or check our FAQs page of the website. There are also commonly used documents that can be downloaded and filled out prior to coming in, to save time.

More Certifications

Dorn’s Body & Paint is proud to have certifications from over 20 different vehicle manufacturers. Manufacturers spend millions of dollars every year engineering their vehicles to be safer, more efficient, and comfortable to drive. By following manufacturer procedures we ensure that those systems are restored properly.

Dorn’s has been Richmond’s premiere auto body shop for over 50 years.

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