Audi Certified Body Shop

Audi makes some of the highest-end vehicles on the road and it takes a Certified Audi Body Shop to restore them to pre-accident condition.

Audi Certified Body Shop

Dorn’s is the Richmond area’s premiere Audi Certified Collision Repair Facility. Our state-of-the-art Audi body shop is equipped to handle all of your Audi repair needs from engine replacement to refinishing. We have been serving the Richmond, VA area for over 50 years. We are dedicated to providing factory-certified Audi repairs that restore your vehicle to pre-accident performance and safety. We follow factory guidelines for repair to protect the value of your vehicle.

Preserve the Value of Your Audi

You have made a significant investment into your Audi, and we respect that. You have high standards for the performance and resale value of your car. We protect these by providing a repair that strictly follows Audi’s guidelines for repair. Each and every damaged part will be repaired or replaced to meet factory specifications. This way your Audi leaves our shop driving just as it did when it left the dealership.

Don’t trust your investment to a shop that cuts corners. The value of your Audi does not need to be diminished just because it was involved in an accident. Dorn’s will take care of your Audi through the entire repair process, from transportation to repairing your paint. We will even handle the insurance claim.

Audi Valet

As an Audi owner, you are entitled our exclusive Audi service, the “Audi Valet.” We will transport your vehicle (We are an Audi Certified Roadside Assistance Provider) to and from Dorn’s at no cost to you anywhere in the Virginia Beach, Charlottesville, Roanoke and South areas including our sponsored dealerships, Audi USA, West Broad Audi, Flow Audi, Checkered Flag Audi, and Audi Roanoke. If you cannot drop your vehicle off, we will pick it up for you. This is Dorn’s commitment to our Audi clients. Ask your Repair Process Manager for any assistance.

What Does “Certified” Actually Mean?

When we say that our Audi Body Shop technicians are certified, it means that we provide service that meets or exceeds the standards set by Audi manufacturers. We use the same parts, tools, and undergo the same training that technicians use in the factory. Every year, Audi’s Collision Repair Certification program audits our facility to ensure that we are meeting all of their strict standards to remain certified. What this means for you is that When you drive off our lot your car will be returned to the condition it was in before the accident.

The Dorn’s Advantage

  • Our Audi certified technicians have been to the Audi Academy and have been trained by the best instructors in the business to restore your Audi the way the manufacturer intended.
  • Dorn’s has invested in Audi-specific tooling, procedures and equipment necessary to properly repair your vehicle back to Audi specifications.
  • When your Audi has been involved in an accident we can order and receive the Genuine Audi replacement parts that any non-certified facility cannot get, even non-certified dealers.
  • One-stop automotive specialists, factory-trained in mechanical, structural and cosmetic repairs.
  • 100% Guarantee on all services and preservation of factory warranties.


Why Choose Dorn’s?

  • Maintain your manufacturer warranties with a repair from a manufacturer certified body shop
  • On-site rental cars and 24/7 towing services available
  • Get the best resale value for your vehicle when you go to sell or trade it in (especially important for leased vehicles)
  • Ensure your vehicle’s safety systems are fully restored before your car goes back out on the road
  • Restore your vehicle’s performance with manufacturer-approved repair procedures

Auto Spa for Life

Dorn’s also offers the Auto Spa for Life with most every collision repair (some restrictions apply). This means that for as long as you own the vehicle, you can bring it back to your professionals at Dorn’s and we will hand wash and vacuum your vehicle at no charge to you four times per year at your choosing. If you qualify, this is a $1100 value that we give to you at no additional charge. If your repair amount doesn’t qualify, you can always purchase the Auto Spa for Life package from Dorn’s for $1100.

collision repair richmond

Lifetime Warranty

You can rest assured that here at Dorn’s we stand by our work with our 100% satisfaction guarantee and Lifetime Warranty on all repairs.

Insurance Claims Process

We work with all major insurance companies. Getting into an accident can be stressful, and we are here to make sure that the repair process is as stress-free as possible. We will work on your behalf throughout the insurance claims process to make sure your vehicle is repaired to the highest of standards. We also have on-site car rentals available and a 24/7 towing service available for your convenience.

For more information on how we can help you with your insurance claim click here.

Have Questions after an Accident?

Feel free to call, or check our FAQs page of the website. There are also commonly used documents that can be downloaded and filled out prior to coming in, to save time.

More Certifications

Dorn’s Body & Paint is proud to have certifications from over 20 different vehicle manufacturers. Manufacturers spend millions of dollars every year engineering their vehicles to be safer, more efficient, and comfortable to drive. By following manufacturer procedures we ensure that those systems are restored properly.

Dorn’s has been Richmond’s premiere auto body shop for over 50 years.

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