Audi Ultra Certified Body Shop

Audi Ultra only makes top-of-the-line vehicles and it takes a Certified Audi Ultra Body Shop to restore them to pre-accident condition.



Audi Authorized Ultra Advanced Certified

Dorn’s is one of a select few shops that as achieved an Authorized Ultra Advanced certification from Audi. This means that Audi trusts us to restore all of their model vehicles, including their top of the line, A8, R8 and Q7 models. In order to achieve industry-leading levels of performance, these vehicles incorporate advanced designs and materials that must be meticulously maintained during the repair process in order to preserve the vehicle’s original specifications.
Because of Audi’s high standards for performance, there are multiple tiers of authorizations that a body shop can earn to prove their ability to restore Audi vehicles. Dorn’s is one of a select few Audi body shops in the U.S to have earned an Authorized Ultra Advanced certification. This means that we have the tools and training needed to restore all Audi models, from the A3 to the R8.

Keep in mind that even small damages (even if your vehicle is derivable) need to be looked at by a certified specialist that knows your vehicle. The damage may look light but on Aluminum or specialized steel components, you may not be able to see it without special equipment. Sometimes, continued use will only cause more damage that may not be covered in a loss.

Audi uses a mixture of aluminum, ultra high strength steel, aluminum cast, and alloy steel so that the vehicle responds in a specific way during an accident. Incorrect repairs will cause this sequence to fail. Therefore it is imperative to make sure your vehicle is repaired exactly to Audi specifications or risk loss of use, diminished value or reduced accident prevention and safety.

Audi Aluminum Repair

Audi uses aluminum components in order to meet the highest standards for performance. In order to do proper R8 repairs, a shop needs to have a deep understanding of how to repair or replace aluminum parts. Cutting corners is simply not an option, and could lead to further damages down the road.

Cars were traditionally made with steel that was heavy, but capable of being bent back into its original shape. Today, trends in the industry require the use of aluminum or super high strength steel. This is why Dorn’s has invested in the training and facilities needed to repair aluminum parts.

The aluminum components need to be carefully removed and restored in a separate facility away from the steel components. Steel flakes can cause corrosion on aluminum parts. When it is time to reassemble the vehicle, it is necessary to follow factory guidelines when putting aluminum and steel parts back into the vehicle’s structure.

Restore Your Audi’s Value

Not only will our Audi repairs restore the performance of your car, but they will help to protect the value of your vehicle as well. A certified repair can maintain factory warranties, is guaranteed to use genuine Audi parts, and will repair your vehicle with factory approved processes. Under close inspection, your Audi will show no signs that it had been damaged.

Audi Valet

As an Audi owner, you are entitled our exclusive Audi service, the “Audi Valet.” We will transport your vehicle (We are an Audi Certified Roadside Assistance Provider) to and from Dorn’s at no cost to you anywhere in the Virginia Beach, Charlottesville, Roanoke and South areas including our sponsored dealerships, Audi USA, West Broad Audi, Flow Audi, Checkered Flag Audi, and Audi Roanoke. If you cannot drop your vehicle off, we will pick it up for you. This is Dorn’s commitment to our Audi clients. Ask your Repair Process Manager for any assistance.

What Does “Certified” Actually Mean?

When we say that our Audi Ultra Body Shop technicians are certified, it means that we provide service that meets or exceeds the standards set by Audi Ultra manufacturers. We use the same parts, tools, and undergo the same training that technicians use in the factory. Every year, Audi Ultra’s Collision Repair Certification program audits our facility to ensure that we are meeting all of their strict standards to remain certified. What this means for you is that When you drive off our lot your car will be returned to the condition it was in before the accident.

The Dorn’s Advantage

  • Our Audi certified technicians have been to the Audi Academy and have been trained by the best instructors in the business to restore your Audi the way the manufacturer intended.
  • Dorn’s has invested in Audi-specific tooling, procedures and equipment necessary to properly repair your vehicle back to Audi specifications.
  • When your Audi has been involved in an accident we can order and receive the Genuine Audi replacement parts that any non-certified facility cannot get, even non-certified dealers.
  • One-stop automotive specialists, factory-trained in mechanical, structural and cosmetic repairs.
  • 100% Guarantee on all services and preservation of factory warranties.

CALL (804) 746-3928 OR FILL OUT THE FORM BELOW TO SCHEDULE AN APPOINTMENT

Why Choose Dorn’s?

  • Maintain your manufacturer warranties with a repair from a manufacturer certified body shop
  • On-site rental cars and 24/7 towing services available
  • Get the best resale value for your vehicle when you go to sell or trade it in (especially important for leased vehicles)
  • Ensure your vehicle’s safety systems are fully restored before your car goes back out on the road
  • Restore your vehicle’s performance with manufacturer-approved repair procedures

Auto Spa for Life

Dorn’s also offers the Auto Spa for Life with most every collision repair (some restrictions apply). This means that for as long as you own the vehicle, you can bring it back to your professionals at Dorn’s and we will hand wash and vacuum your vehicle at no charge to you four times per year at your choosing. If you qualify, this is a $1100 value that we give to you at no additional charge. If your repair amount doesn’t qualify, you can always purchase the Auto Spa for Life package from Dorn’s for $1100.

collision repair richmond

Lifetime Warranty

You can rest assured that here at Dorn’s we stand by our work with our 100% satisfaction guarantee and Lifetime Warranty on all repairs.

Insurance Claims Process

We work with all major insurance companies. Getting into an accident can be stressful, and we are here to make sure that the repair process is as stress-free as possible. We will work on your behalf throughout the insurance claims process to make sure your vehicle is repaired to the highest of standards. We also have on-site car rentals available and a 24/7 towing service available for your convenience.

For more information on how we can help you with your insurance claim click here.

Have Questions after an Accident?

Feel free to call, or check our FAQs page of the website. There are also commonly used documents that can be downloaded and filled out prior to coming in, to save time.

More Certifications

Dorn’s Body & Paint is proud to have certifications from over 20 different vehicle manufacturers. Manufacturers spend millions of dollars every year engineering their vehicles to be safer, more efficient, and comfortable to drive. By following manufacturer procedures we ensure that those systems are restored properly.

Dorn’s has been Richmond’s premiere auto body shop for over 50 years.

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